Keep what you must,
clear out the rest

A retention schedule is easy to write and hard to follow, because the date that starts each clock is buried inside the documents.

The short answer

How do you apply a document retention schedule?

For each type of record, write down three things: how long it is kept, which date starts the count, and what happens at the end. Capture that starting date on every file, usually in the name. Once a year, list everything past its period, remove anything under a legal hold, and have someone approve the rest before deletion.

  • Every record type needs a period and a starting date
  • Put the starting date where you can sort by it
  • Review and approve before anything is destroyed

The problem

Everything is kept, because nobody can tell what may go.
The schedule exists. Following it means opening every file to find one date.

Arun Mehta · IT manager

Shared drive is at 96%. Is anything from before 2016 safe to remove? I need an answer this week.

Downloads

Admin OLD

HR archive 2012-2016

Scans 2014

The drive fills up, and the answer is always “keep it”.

IT asks what can be removed. Nobody can say which of the old folders are safe, so nothing is deleted, the storage bill grows, and old drafts sit there waiting to be found in the next dispute.

Section C. Separation details

Last day of employment: 30 June 2019. Final pay processed 15 July 2019.

scan_hr_0288.pdf

Page 2 of 3

The date that matters is on page two.

Personnel files are often kept for a set time after someone leaves, not after they were hired. That leaving date is in an exit form, a final payslip or a letter, and it is never in the folder name.

Or something goes too soon.

A well-meant clear-out removes a box of contracts that were part of an open claim. Deleting on schedule is good practice; deleting while a hold is in place can be a serious problem.

Keeping everything costs money and makes every search, audit and dispute bigger than it needs to be.

Deleting without a record of why is worse.

A schedule nobody can apply protects no one.

How it works

Tell Filex which date matters. It finds it in every file.

Describe your retention rules in plain words. Filex reads the starting date from each document and keeps it visible.

01

Upload the files you need to manage

Old scans, personnel records, invoices, contracts. Add a line for each rule, like “former staff files: count from the last day of employment”.

02

Filex reads the starting date

It finds the leaving date, the contract end date or the tax year on the page, adds it to the file name, and files the document under the rule it belongs to.

03

Ask for what has run its course

Ask for “former staff files more than four years past leaving” and get the list with the date that puts each one there. You check it, then delete what you decide to.

What you get

A disposal list you can trust,
built from the documents themselves.

Every file carries the date that starts its retention clock, so the yearly review is a sorted list rather than a box-by-box hunt.

People on the record

Each record tied to the person it is about and the people who handled it.

Filex reads names from the document, so a leaver’s exit form, payslips and letters sit together and share the same leaving date.

scan_hr_0288.pdf

Employee Exit Form

  • Employee name: Sam Okafor
  • Line manager: Ruth Benn, Operations
  • Processed by: Lena Cho, People Team
  • Employer: Harbor Street Co.

Found on page 2: “Last day of employment: 30 June 2019”

Filex never deletes files on a timer. It shows you what qualifies and why, and the decision stays with you.

Review lists

Ask for what is past its period, by rule or by date.

Filex gathers the files that match what you ask, with the date that qualifies each one. Ask again next year and the list reflects whatever has qualified since.

Describe a group…

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Complete guide

The complete guide to applying a document retention schedule

What your retention schedule must say for each kind of record

A usable schedule answers four questions for every record type: what it covers, how long it is kept, which date starts the count, and what happens at the end (destroy, transfer to an archive, or review again). Most schedules state the period clearly and leave the starting date vague, and that gap is why they are rarely applied.

Write the starting date as an event you can find on a document: “after the tax year the return covers”, “after the last day of employment”, “after the contract ends”. If you cannot point to the document that holds the date, nobody will be able to apply the rule later either.

  • Covers: the records, described so a newcomer can recognise them
  • Period: in years or months, taken from your legal or regulatory advice
  • Starts from: an event with a date written on a document
  • At the end: destroy, archive or review

Store the starting date where you can sort by it

File dates on a computer show when a file was saved or copied, which says nothing about retention. Put the date that starts the clock at the front of the name, with a short word for what kind of date it is: Left-2019-06-30, Ended-2021-08-31, Inv-2018-11-04. Sorting a folder then lines records up in the order they become eligible.

Some teams go one step further and file records into a folder for the year they become eligible, such as “Review in 2027”. It makes the yearly review a single folder, at the cost of having to calculate the year up front. Either way, the date has to come from the document, not from memory.

  • Left- for the last day of employment
  • Ended- for a contract or account end date
  • TY- for the tax year a record supports

Where retention periods come from, and when they stop applying

Periods come from tax rules, employment law, industry regulators, insurers and your own contracts, and they differ by country and state. As one example, the IRS says business records should generally be kept for at least three years after a return is filed, employment tax records for at least four, and longer in some situations. Your accountant or lawyer should confirm the periods for your own schedule.

A legal hold overrides every period. If a dispute, investigation or audit is expected, the related records must be kept until the hold is lifted, even if the schedule says they could go. Keep held files in a clearly marked place and leave them out of every disposal list.

  • Take periods from advice, not from a list found online
  • Note the source of each period in the schedule itself
  • Holds first, schedule second, every time

How offices usually deal with old records

The traditional answer is a yearly clear-out: a shred day for paper and a weekend of deleting folders that look old. It is quick, but it is based on folder dates and guesswork, and it rarely leaves a record of what was removed or why.

Some teams keep a spreadsheet of archive boxes or folders with a destroy-after date, and others rely on storage quotas to force the issue. Filex gives you the missing piece for digital files: the starting date read from each document and a list you can review, so the clear-out follows the schedule and you can show it did.

  • Annual shred day for paper, handled with a shredding service
  • A box register spreadsheet with a destroy-after column
  • Storage limits that push IT to ask what can be deleted

What Filex won’t decide about destroying records

Filex does not delete files on a schedule, set retention periods, or tell you how long the law requires you to keep anything. It does not know about a legal hold unless you keep held files apart and tell it. It reads dates and builds lists; deleting is something you do after checking them.

It only finds a starting date that is written in the document. A file with no date on it, or with several possible dates, will need a person to decide which one counts.

Frequently asked questions

Answers about keep what you must, clear out the rest

What is a document retention schedule?

It is a written list of the kinds of records an organization keeps, how long each is kept, which date starts the count, and what happens at the end. Following it means old records are removed on purpose and on time, instead of piling up or being deleted at random.

How long should a business keep its records?

It depends on the record and where you operate. For US taxes, the IRS says to keep most supporting records at least three years after filing and employment tax records at least four, with longer periods in some cases. Ask your accountant or lawyer to confirm the periods for your schedule.

How do I apply a retention schedule to files I already have?

Work out which event starts the count for each file, such as a leaving date or contract end date, and add that date to the file name. Then list everything past its period, take out anything under a legal hold, and have someone approve the remaining files before deletion.

What is a trigger date in records retention?

A trigger date is the event that starts the retention clock. It might be the end of a tax year, an employee’s last day, or the date a contract ended. Two records of the same type can become eligible years apart because their trigger dates differ.

What should happen to records under a legal hold?

Keep them, whatever the schedule says, until the hold is formally lifted. Store held records in a clearly marked folder, tell the people who run clear-outs, and remove those files from every disposal list. Deleting held records can cause serious legal trouble.

Does Filex remove files when their retention period ends?

No. Filex gives you the list of files that look past their period, each with the date that puts it there, and stops. You or your records officer check the list for holds and exceptions and delete what you decide to, so every removal is a person’s choice.

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