Last updated: December 12, 2025

Terms of Service

Please read these terms carefully before using Filex AI. By using our service, you agree to these terms.

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Agreement to Terms

Your acceptance of these terms

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Service Provider

This service is provided by Lokesh Choubisa, doing business as Filex AI("we", "us", "our", or "the Provider"). All references to "Filex AI", "the Service", or "the Company" in these Terms refer to Lokesh Choubisa operating under the brand name Filex AI.

By accessing and using Filex AI ("the Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use this service.

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Service Description

What Filex AI provides

Filex AI is an AI-powered file organization service that helps users automatically categorize and organize their digital files. Our service includes:

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AI Categorization

Intelligent file organization using advanced AI

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Auto Folders

Automatic folder structure creation

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Content Analysis

File content analysis for organization

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Account Security

Secure user account management

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Web Dashboard

Easy-to-use web interface

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Batch Processing

Process multiple files at once

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User Accounts

Account creation and responsibilities

Account Creation

  • β€’Provide accurate and complete information when creating an account
  • β€’Maintain the confidentiality of your account credentials
  • β€’Must be at least 13 years old to create an account
  • β€’One account per person; multiple accounts are not permitted

Account Responsibilities

  • β€’You are responsible for all activities under your account
  • β€’Notify us immediately of any unauthorized account use
  • β€’Keep your contact information up to date
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Acceptable Use Policy

How you can and cannot use our service

You agree to use our service only for lawful purposes and in accordance with these terms.

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Prohibited Activities & Content

You agree NOT to engage in any of the following:

βœ—Upload illegal, harmful, or copyrighted content
βœ—Upload child sexual abuse material (CSAM)
βœ—Upload malware, viruses, or harmful code
βœ—Upload pirated or stolen intellectual property
βœ—Violate any laws or regulations
βœ—Gain unauthorized access to our systems
βœ—Interfere with or disrupt the service
βœ—Use commercially without permission
βœ—Share account credentials with others
βœ—Abuse or spam the service

⚠️ Safe Harbor Notice: Filex AI acts as an intermediary service provider. We reserve the right to remove any content that violates these terms or applicable law, and to report illegal content to appropriate authorities.

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Data and Privacy

Your data rights and our commitments

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Your Data, Your Rights

You always remain the owner of your files and data. Your files are securely stored and encrypted to enable syncing across devices, and we only access what’s necessary to organize them. You’re always in control and can delete your data anytime.

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Data Ownership

You retain full ownership of all files and content

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Processing Rights

You grant us permission to process text for organization

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Privacy Protection

We protect your privacy per our Privacy Policy

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Data Deletion

Delete your account and data at any time

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Service Availability

Uptime and service modifications

We strive to provide reliable service, but we cannot guarantee 100% uptime. We reserve the right to:

1.Modify, suspend, or discontinue the service with reasonable notice
2.Perform maintenance and updates that may temporarily affect availability
3.Implement usage limits to ensure fair access for all users
4.Terminate accounts that violate these terms
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Intellectual Property

Rights and ownership

Our Rights

The Filex AI service, including its software, algorithms, design, and content, is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute our service.

Your Rights

You retain all rights to your files and content. By using our service, you grant us a limited license to process your content solely for the purpose of providing file organization services.

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Disclaimers and Limitations

Important service limitations

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Accuracy of AI Outputs

While Filex AI uses advanced AI models, AI-generated titles, tags, extracted dates, and file categorizationsmay be inaccurate or contain errors. AI can misinterpret data (e.g., mistaking a "Lease End Date" for an "Invoice Date"). Users must verify all critical information independently.AI results are provided for convenience only, and you are solely responsible for verifying accuracy before relying on any AI-extracted information, especially for legal or time-sensitive matters.

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Not a Backup Service

Filex AI creates organized cloud copies of your files for synchronization and access across devices.It is NOT a permanent data backup or disaster-recovery solution. You are solely responsible for maintaining your own backups of original files on your local device or other backup systems. Filex AI is not liable for any data loss occurring within our cloud storage, including but not limited to accidental deletion, service interruptions, or technical failures. Never delete your original files assuming the cloud copy serves as a backup.

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AI Accuracy

AI-powered organization may contain errors. Always verify critical information independently.

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Service "As Is"

The service is provided "as is" without warranties of any kind

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Data Backup Required

You must maintain your own backups. We are not a backup service.

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Third-Party Services

We are not responsible for third-party services we integrate with

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Cloud Copy vs Original

We create cloud copies only. Never delete your original files.

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Limitation of Liability

Our legal liability limits

⚠️LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FILEX AI (AND ITS FOUNDERS, AFFILIATES, EMPLOYEES, AND AGENTS) SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • β€’DATA LOSS, FILE CORRUPTION, OR LOSS OF CONTENT
  • β€’SYSTEM FAILURES, SERVICE INTERRUPTIONS, OR DOWNTIME
  • β€’LOSS OF PROFITS, REVENUE, OR BUSINESS OPPORTUNITIES
  • β€’INACCURATE AI OUTPUTS, MISCLASSIFIED FILES, OR INCORRECT DATE EXTRACTION
  • β€’MISSED DEADLINES DUE TO AI ERRORS OR SERVICE UNAVAILABILITY
  • β€’DAMAGES ARISING FROM RELIANCE ON AI-GENERATED INFORMATION
  • β€’ANY OTHER DAMAGES ARISING FROM THE USE OR INABILITY TO USE THE SERVICE

OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO FILEX AI IN THE LAST 12 MONTHS (OR β‚Ή100 IF NO PAYMENT WAS MADE).

To the fullest extent permitted by law, Filex AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • β€’Loss of data or files (we are not a backup service)
  • β€’Loss of profits or business opportunities
  • β€’Service interruptions or downtime
  • β€’Errors in file organization, categorization, or AI extraction
  • β€’Missed legal deadlines due to incorrect AI-extracted dates
  • β€’Any damages arising from use of the service

Maximum Liability: Our total liability shall not exceed the amount you paid for the service in the 12 months preceding the claim, or β‚Ή100 (whichever is greater).

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Termination

Ending your account or service

Termination By You

You may terminate your account at any time by deleting it through your account settings or contacting us.

Termination By Us

We may terminate or suspend your account if you violate these terms, with or without notice. Upon termination, your right to use the service ceases immediately.

Effect of Termination

  • β€’Your account and associated data will be deleted
  • β€’You will lose access to organized file structures
  • β€’Provisions regarding liability and disputes will survive termination
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Governing Law and Disputes

Legal jurisdiction and dispute resolution

These terms are governed by the laws of India. Any disputes arising from these terms or your use of the service shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.

πŸ’‘ Before Legal Action: We encourage users to contact us directly to resolve any issues before initiating formal proceedings. Most disputes can be resolved through communication.

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Changes to Terms

How we update these terms

We may revise these terms from time to time. We will notify you of material changes by:

1.Posting the updated terms on this page
2.Updating the "Last updated" date at the top
3.Sending an email notification for significant changes
4.Displaying a notice on the service dashboard

⚠️ Your Continued Use: Continued use of the service after changes constitutes acceptance of the new terms. If you do not agree to changes, discontinue use of the service.

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Grievance Officer

For complaints and grievances under Indian law

In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

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Name

Lokesh Choubisa

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Location

Jaipur, Rajasthan, India

πŸ“ Note: The Grievance Officer shall respond to complaints within 48 hours of receipt and resolve them within one monthfrom the date of receipt, as per applicable law.

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Contact Us

Have questions about this Privacy Policy or our data practices?

We're here to help and respond to all inquiries within 48 hours.

Response Time: Within 48 hours

Go to Contact Page→
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Thank You for Reading

By using Filex AI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. We're committed to providing you with the best file organization experience possible.